All servers have now been powered on at the new facility. If you come across any issues, please get in touch with our support team.
Posted Nov 30, 2020 - 08:05 AEDT
The servers have arrived at Equinix SY5 and are now in the process of being racked/powered on.
Posted Nov 30, 2020 - 05:40 AEDT
We have now shutdown all of the affected devices and have begun moving them to Equinix SY5.
Posted Nov 30, 2020 - 04:12 AEDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2020 - 03:45 AEDT
As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, we will be migrating your services to the new, state of the art Equinix SY5 Data Centre.
This migration will commence at 03:45am AEDT and is estimated to take up to 4 hours to complete.
Our teams always endeavour to minimise disruption to our customers. We do anticipate that your service will be offline for up to 4 hours during the maintenance period, however our teams will be working hard to get you up and running as soon as possible.
Additionally, the IP address of your service will remain the same - so you will not be required to make any changes.
Posted Nov 16, 2020 - 10:42 AEDT
This scheduled maintenance affected: Dedicated Servers (APDC).