Ticket System Planned Maintenance

Scheduled Maintenance Report for Anchor Systems

Completed

The scheduled maintenance has been completed.

Posted Nov 10, 2021 - 02:27 AEDT

Verifying

The servers are online and final checks are being run.

Posted Nov 10, 2021 - 02:09 AEDT

Update

The servers are being unloaded and racked. Once online, we will be performing network and sanity checks.

Posted Nov 10, 2021 - 00:36 AEDT

Update

The servers are now en route to Equinix SY5. We will continue to provide updates as necessary.

Posted Nov 09, 2021 - 23:39 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 09, 2021 - 22:00 AEDT

Scheduled

Staff will be performing maintenance on our ticketing system.

This will impact your ability to submit, view or reply to tickets online for the duration of the maintenance.

If you need urgent assistance you can call us on 1300 883 979.

We expect this maintenance to take up to 7 hours, although it's likely that the maintenance will be completed in a much shorter time frame.

Posted Nov 09, 2021 - 16:49 AEDT

This scheduled maintenance affected: Ticket Support.